Delivery

Delivery – Methods, Costs and Times

We ship orders throughout Poland. Choose the delivery method that suits you – you will see the cost in the cart before placing your order.

Shipping method	Cost	free from
InPost Parcel Locker 24/7	18,00 zł	500,00 zł
InPost Courier	21,00 zł	500,00 zł
DPD Pickup point	11,00 zł	500,00 zł
DPD Courier to your door	13,00 zł	500,00 zł
Poczta Polska (Polish Post) – parcel	16,00 zł	500,00 zł
Poczta Polska (Polish Post) – registered letter (patches, small items)	9,00 zł	500,00 zł
Personal pickup – Piła, ul. Tucholska 41	free	–

For orders from 500,00 zł a 5% discount is applied automatically in the cart.

The prices shown are final prices. The Seller is exempt from VAT (Art. 113(1) of the ustawa o VAT (Polish VAT Act)).

Dispatch time: within 48 hours on business days, counted from when the payment is booked; for card or other online payments – from the moment the payment is positively authorised.
Orders paid on a weekend or public holiday are shipped on the next business day.
Personalized products (e.g. name tapes, patches with text) and sizes sewn to order have their own processing time stated in the product description – in that case, the time given in the description applies. If one order contains products with different processing times, we ship everything once the order is complete, unless you ask for shipment in parts.
Delivery time by the carrier usually takes 1–2 business days from dispatch.

You receive an email confirming that your order has been received.
Once the payment is posted, we assemble and pack your order (or make the personalized product).
Once the parcel has been dispatched, we send you an email with tracking number and tracking link. You can also check your order status under “My account” if you have an account in the Shop.

You choose the pickup point (Paczkomat parcel locker or DPD point) on the map when placing your order. Please provide a current mobile phone number and email address – the carrier will send notifications to them.
When the parcel reaches the point, you will receive a text message or e-mail (or a notification in the carrier's app) informing you that it is ready for pickup and – for a Paczkomat locker – with a pickup code.
You collect the parcel from the Paczkomat parcel locker by scanning the QR code or entering your phone number and pickup code, and at a DPD Pickup point – by giving the code or showing the message from the carrier.
The time allowed for picking up the parcel at the point is set by the carrier and stated in the notification (at InPost Paczkomat lockers usually 48 hours, extendable in the InPost app). An uncollected parcel is returned to us – we will then contact you about reshipping.

The courier (InPost or DPD) delivers the parcel to the address provided, usually on business days. The carrier notifies you by text message or email of the planned delivery; on its website you can usually change the delivery date or location.
Poczta Polska shipments (parcel, registered letter) are delivered by the mail carrier. If the recipient is not at home, the carrier leaves a delivery notice (awizo) – you can collect the shipment at the post office within the period indicated on the notice.
If possible, inspect the parcel in the courier's presence. If it is damaged, ask for a damage report to be drawn up – this will make it easier to resolve the matter with the carrier. However, the absence of a report does not deprive you of the right to file a complaint.

Personal pickup is free of charge. You can collect your order at: ul. Tucholska 41, 64-920 Piła.
Please come after you receive an email from us saying that the order is ready for pickup.
Pickup hours: Tue–Thu 12:00–17:00, by prior phone arrangement. If you have any questions, call: +48 888 973 899.

Write to morasydladzieci@interia.pl or call +48 888 973 899 (every day). Delivery rules are also described in § 10 of the Terms and Conditions. Payment information can be found on the page Payments.

We ship within Poland only.